Chapter 2

1/11/02


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Table of Contents

Chapter 2

Formal Planning

Strategic Planning

Steps in Strategic Planning (Fig. 2.1)

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Setting Company Objectives and Goals

Designing the Business Portfolio

Analyzing Current SBU’s: Boston Consulting Group Approach

Analyzing Current SBU’s: GE’s Strategic Business-Planning Grid

Problems With Matrix Approaches

Developing Growth Strategies in the Age of Connectedness

Product/ Market Expansion Grid

Product/ Market Expansion Grid

Discussion Connections

Planning Cross-Functional Strategies

The Marketing Process (Fig. 2.5)

Connecting With Customers

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Marketing Strategies for Competitive Advantage

Developing the Marketing Mix

The 4 P’s & 4C’s of the Marketing Mix

Managing the Marketing Effort (Fig. 2.7)

Contents of a Marketing Plan (Table 2.2)

Marketing Implementation

Marketing Department Organization

Marketing Control Process (Fig. 2.8)

Review of Concept Connections

Author: Valued Gateway Client

Email: lflynn@cob.fsu.edu

Home Page: http://garnet.ans.fsu.edu/~lflynn/3503.htm

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